At The Platta Law Firm we take pride in having the best personal injury lawyers in NYC. This starts by providing the best customer service. We understand that being involved in the accident is a very stressful event in anybody’s life. We want to ensure our clients do not have to worry about anything other than getting better.
As the best personal injury lawyers in NYC, we treat each case as if it were our only case. Each and every prospective client who calls our office to get advice about his or her case and/or to set up a consultation is treated with the highest level of respect and courtesy. At The Platta Law Firm, we take time to listen to every word an individual says. We pay attention to the smallest detail. We believe that whatever is important for our clients is important for us, as well.
The first step we take when speaking with prospective client is to get all information available about the person and his or her accident. The date of the accident and location are the most important. We must ensure we file the necessary documentation in the timely matter. For example, many people do not know that they only have 30 days from the day of a car accident to file an application for No Fault benefits. No Fault insurance covers your medical treatment regardless of who is at fault for the accident. If not done on time, the injured party is responsible to pay for their treatment.
The second step with new clients is preparing the documents necessary for opening their case. Personal injury lawsuits require a lot of paperwork. As scary as this may sound, if you hire the best personal injury lawyers, this is usually a very smooth process. At The Platta Law Firm, we take time to explain every single document to the clients. We want to make sure all of our clients fully understand what the document says and what purpose it will serve in their case. With regard to our clients who don’t speak English, we take extra time to translate documents into Polish and Spanish. We are able to do so because we have employees who speak both languages fluently. Upon request, we assist our clients with their doctors’ visits to provide translation and the comfort that injured person needs the most.
Throughout the length of the case we regularly inform our clients on the status. Clients can also check the status of their cases by calling our office or emailing one of our staff members. We simply want to ensure that our clients are given the attention they deserve.
NYC Personal Injury Lawyers Who Care
Our attorneys believe that the trust our clients bestow upon us is what makes us unique. We strive to provide the best customer service to our clients. The bond we build with our clients over the years usually lasts longer than the case. We are happy to share with them their personal successes and we offer support in difficult times. This is why many of our clients refer our law firm to their friends and family. We are very proud that so many of our clients think of us as NYC’s best personal injury lawyers.